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Subscription not recognized,AGAIN 5 months 2 weeks ago #385305

  • Sharp Shooter
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Happening each month like clockwork it seems. Please fix asap. This been happening lots over time. Gets frustrating and also one reason I chose not to subscribe yearly. Was scared it could st I ll be a recurring monthly problem. This happens each sub renewal period. It is nothing on my end that I can tell based on some of your past posts on the issue.

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Subscription not recognized,AGAIN 5 months 2 weeks ago #385314

  • zuperman
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I believe it's because is a very old subscription because it happens with you at every renewal date. The google servers throw an error without explanation and I have to fix it manually. There is another person with a similar problem and you both have old subscriptions. Google has changed the system many times and it seems they fail to send the proper info for those.
 
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Subscription not recognized,AGAIN 5 months 2 weeks ago #385316

  • Sharp Shooter
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Thank you. You resolved the issue promptly. You always do when addressed to info@echoboom 

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Subscription not recognized,AGAIN 5 months 2 weeks ago #385317

  • Sharp Shooter
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I'm prob go ahead n do a yearly sub n see if that helps since it's at renewal time when it happens I should get a year b4 it doesn't recognize it. I hope anyway.
A year subscription is wishful thinking at my age lol. Thanks again for your prompt attention.

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