larry.taylor wrote: Hello,ok I got my email account and password so I can try to recover my planes from that account,so now I can't figure out how to claim them, is because I have two accounts?
Each game platform will only allow you to have one account attached to it . When you download game and make a account with email that is the account attached to that specific download. To alter this you must completely uninstall game and reinstall. Then sign into account with your old account details. Or you must download game from another platform. Such as Steam vs windows store